Frequently Asked Questions


What do Professional Organizers help with?

Professional Organizers assist with a variety of areas of organization, including; residences, businesses, time management, paper management, chronic disorganization, space planning, filing, wardrobes/closet systems, event planning, errands, personal shopping, financial management, packing/moving, plus many more areas.


What’s the difference between a Professional Organizer and a house cleaner?

A Professional Organizer provides hands on assistance, expertise, coaching and guidance with the organization - or reorganization - of a space or system.  While the result of working with a Professional Organizer may make a space appear ‘cleaner’, a Professional Organizer is not a housekeeper and does not perform housekeeping tasks such as: dusting, mopping, sweeping, or cleaning a space. It is important to note that organizing can be a messy process during the decluttering and restructuring phases of an organizing session.


Do I have to be present for the organizing session?

Yes, during our initial consultation you will need to be present in order to walk me through the space and help me understand what your goals and road blocks are. Most organizing projects require your feedback periodically and there will be times when I will give you ‘homework’ to complete before I return for our next appointment. Ideally, during our scheduled appointment times, I will be able to work on my own and you will not need to be present. I will always be clear about what kind of time commitment and feedback I will need from you.

My spouse (relative, friend, boss, etc.) is the one who is disorganized. Can I set up an appointment for them?

Yes and no.  It is important that the person you are wanting to help has decided for themselves that they want to work with an organizer. If they have asked - and you are gifting this to them - then yes!  Of course you can give them an appointment! If this is something that YOU think they need, but they are not in the mindset themselves, then I cannot work with them. Organizing is a non-judgmental process and only for those that are ready to make a change and commit to the process.


What do I need to do to prepare for having a Professional Organizer in my home?

Our first appointment will be an on-site assessment.  Please remain open minded and willing to share what you would like help with and what your goals are. Aside from that, below are a few tips to prepare for our first session together:

  • Leave areas of organization in their natural state (no need to attempt to reorganize before I get there)
  • Please put away any personal or private items (guns, etc.)
  • Be willing to make changes
  • Be willing to do maintenance once the organizing project is complete


What are the general guidelines to reorganizing a space?

Organizing follows a simple 5-step process, which I assist in guiding you through.

Step 1 – Like with like.  Sort items into categories and/or zones.

Step 2 – Eliminate.  Let go of giveaways and throwaways (unused, broken, ugly, unnecessary and old).

Step 3 – Assign.  Decide where items should live.

Step 4 – Shop. Containerize and put all items in appropriate containers or receptacles.  Note: we will often repurpose what you already have in your home. 

Step 5 – Equalize.  Reset the environment on a regular basis. Staying organized is an ongoing process. Setting you up with a solid foundation will help to maintain orderliness moving forward but adjustments will be need to be made as life changes.


How will you ensure my privacy?

When handling personal documents, I will always maintain the utmost confidentiality.  Any confidential paperwork that we are eliminating will be shredded. Any conversation that we have will remain among us.


Will you make me throw away my things?

No, absolutely not.  While I am a HUGE advocate of taking a mindful assessment of what you own, I will never make you get rid of something you do not want to let go of.


How long will it take?

It depends on the project.  I will provide an estimate, but this is subject to change.  The client often dictates the speed in which a project is completed.  If you do not do the homework that is required, this will lengthen the process.


Will I have to buy new furniture or a lot of organizing products?

One of the core concepts of organizing is to containerize items.  It is important to give them a home that works for them and often clients do not have this rule in place.  As we move through the organizing process, we will repurpose and reuse what we can so the need to purchase is reduced or eliminated. Any time spent shopping online or in-store, for both purchases and returns, are charged at the regular hourly rate (including travel). The first 30-minutes of time spent shopping are FREE with every 10-hours of organizing purchased.  Clients will be invoiced by (and provided with a COPY of the receipt) for items requiring reimbursement. The client may also be set-up with an account and shopping cart linked to items for the client to purchase directly.


What forms of payment do you accept?

All major credit cards, checks, and gift certificates/credits.